Exchange Validity:
Exchange is accepted only in case of a damaged, defective, or incorrect product received.
Verification Required:
ou must send an unboxing video clearly showing the parcel opening — this helps us verify the issue.
Product Check:
Once we receive your video and verify the issue, our team will inspect the product before approving the exchange.
Conditions:
Product must be unused, unwashed, and with all original tags.
No exchange for size, color preference, or minor variations in fabric/color due to lighting.
After Approval:
Once verified, you can send the product back for exchange. The replacement will be shipped after we receive and check the returned item.